At Flowers Westminster, we pride ourselves on being a trusted local florist, dedicated to providing fresh, beautiful blooms to households and businesses across Westminster. Every bouquet we create is carefully arranged to guarantee maximum freshness and delight. Should any concerns arise regarding your flowers or service, our Returns, Refunds & Complaints Policy outlines our promise to put things right.
Your satisfaction with the freshness and quality of our flowers is our top priority. We believe every customer in Westminster deserves blooms that arrive vibrant and in perfect condition. Our Fresh Flowers Guarantee ensures that your order reaches you fresh and full of life, so you can enjoy them at their best.
Though every effort is made to protect your flowers during delivery, on rare occasions items may arrive damaged. If your flowers are not in pristine condition upon arrival, please notify us as soon as possible—ideally within the same day. This allows us to act quickly to resolve the issue and maintain our high standards for Westminster flower deliveries.
We guarantee the freshness of our arrangements for a minimum of five days from the date of delivery, provided they are cared for according to our guidelines. If your flowers wilt or lose their beauty within this five-day freshness window, and you have followed the care instructions supplied, please contact us to review the matter. Our team is committed to ensuring your blooms last as long as promised.
If you receive flowers that do not meet our quality standards or are damaged on arrival, we offer two clear options for resolving the issue:
To assist us with any claim, please provide a description of the issue and, if possible, include a photo of the flowers as received. This helps us continually improve our service in Westminster.
If you have concerns beyond freshness or delivery—such as product substitutions or service experience—please let us know. All complaints are handled with care, respect, and a commitment to timely resolution. Our customer service team will:
We appreciate your feedback, as it allows us to continue to be Westminster’s florist of choice for quality, reliable service, and stunning fresh flowers.
With a reputation for excellence and a deep connection to the Westminster community, Flowers Westminster is proud to serve our local area’s households and businesses. Your satisfaction and trust mean everything to us, and we always strive to meet—and exceed—your expectations with every delivery.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
